CONTACT US
At Certified Crown, we take great pride in providing top-notch customer service to all of our valued customers. If you have any questions or concerns regarding your order, we're here to help.
Please don't hesitate to contact us by email at: info@certifiedcrown.com
For faster assistance, please make sure to have your order number handy, which you can find in the confirmation email sent to you after your purchase.
We appreciate your business and thank you for choosing Certified Crown.
Where are you based?
We’re based in Denver, Colorado. Everything we design starts here.
Do you ship outside the U.S.?
Right now, we only ship within the U.S.
How long will my order take to ship?
Most orders ship within 5–7 business days. Some items (like graphic tees) are made when you order them, so they may take a little longer. You’ll get tracking info as soon as it’s on the way.
Why did I get my order in separate packages?
Some of our products ship from different locations—especially our tees and custom designs—so you might get separate shipments. Don’t worry, it’s normal.
Can I return or exchange something?
If something’s not right, get in touch within 14 days of getting your order. We’ll help you sort it out.
Note: Custom and limited-run items may not be eligible for return.
How do I care for your products?
For tees: cold wash, inside out, and tumble dry low or hang dry.
For tattoo & piercing care items: follow the instructions on the label or packaging.
Do you work with artists or collaborators?
Yes—we love working with local artists and creators. If you want to collaborate, hit us up through our form below.
Can I find your stuff in stores?
Right now, we’re only online.